Privacy Policy

Types of Data We Collect

We may automatically collect information about you when you use our website. Most of these information are collected via the use of "cookies" and other similar technologies, such as web beacons. You can learn more about Cookies and similar technology and how they are used in our website at the "Cookies and Similar technologies" section of this privacy policy.

A. Data relevant to your identity online and your location Your IP (Internet Protocol) address used to connect your computer to the Internet, browser type and version, browser plug-in types, time zone setting, operating system and version, timestamp signature, device type, geolocation information about where you might be and login information relevant to our website. You may choose not to share your location details with us by adjusting your location services settings.

B. Data relevant to your use of our website Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.

Information Collected by Third Parties through Third-Party Links and Content.

We may include links to other websites and other content from third-parties which are outside our control. We are not responsible for the security, privacy of the information collected by these third parties or the privacy practices of these third parties or the content on any third-party website. We thus encourage you to review the privacy policies of those third parties.

Our Legal Bases for Processing Your Personal Data

In order to collect and/or use your personal data we have at least one of the following legal bases:

Consent You have given us clear and explicit consent to process your personal data for one or more specific purposes. If you have previously given consent to processing your data, you can withdraw such consent at any time. If you do withdraw your consent, and if we do not have another legal basis for processing your information (for example to defend a legal claim, or because we are obliged to retain such information by law), then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so, subject to your legal rights.

Contract Processing your data is necessary for a contract to be formulated and executed with us (for the provision of services / products or otherwise), or because such information is necessary before entering into that contract.

Legitimate interests

Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:

  • - delivering, developing and improving our services and products
  • - determining whether marketing campaigns are effective
  • - improving data security
  • - gaining insights from your behaviour on our website in order to be able to offer you and third parties services and products which they find useful.
  • - Defending or exercising a legal claim.
  • In each case, we found that these legitimate interests were not outweighed by your rights and interests.

    Legal obligation Processing of your data is necessary for compliance with a legal obligation to which we are subject (for example, providing you invoices).

    How We Protect Your Data

    The website is operated according to applicable EU and Cypriot legislation and it stores your personal data with safety. We have physical and electronic procedures (technical and organizational measures) to secure and protect the information we collect and process. We only allow controlled and limited access to personal data that we may have collected and stored. When using a third party to process your personal data on our behalf or when a third party is a 'joint data controller' with regards to your personal data, we take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy. Furthermore, we do not have access to payment transactions, as they are fulfilled by trusted third parties, which are well equipped to safeguard your financial data.

    However, please keep in mind that no data transmission is guaranteed to be 100% secure. You are responsible of your username and password so please keep them safe and secret. If you believe your privacy has been breached, please contact us.

    Your Rights

    1. You have the right to access the information we hold about you. You can contact us and we shall inform you about:

  • - the categories of data we're processing
  • - the purposes of data processing
  • - the categories of third parties to whom the data may be disclosed
  • - how long the data will be stored (or the criteria used to determine that period)
  • - other rights you have regarding our use of your data
  • We can also send you a copy of this information, if you wish.

    2. You have the right to ask us to correct personal data about you if they are inaccurate or incomplete.

    3. You can object to us using your data for profiling you or making automated decisions about you. Please note that exercising this right does not equal to an obligation on our behalf to not show advertisements at all.

    4. You have the right to ask us to directly transfer your data to another service, as long as it is technically feasible or to provide you a copy in a common machine-readable format. Please note that if such data also contain personal data about another person, we may elect not to include such data in our deliverables.

    5. You have the right to be 'forgotten'. All you have to do is ask and we will delete your data unless we have another legal reason to hold your personal data (such as a legal claim or a regulatory requirement).

    6. You can ask us not to use your data for direct marketing purposes.

    7. You can file a complaint regarding our use of your data to the Data Protection Authority.

    You can exercise all the aforementioned rights (with the exception of number 7) by emailing us. We shall address your request within 30 days of its receipt unless it is too complicated or we are dealing simultaneously with too many such requests. In the latter case, it may take us up to two additional months to address your request, but we will let you know if that is the case within 30 days of the receipt of your initial request.

    Location of Processing and Storage of Data

    The personal data we collect is processed at our offices and servers situated in the EU and in any data processing facilities operated by the third parties identified below.

    You agree to the transfer, storing or processing of your data by us, by submitting your personal data to us. If your information is transferred or stored outside of the EU or the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

    As a general rule, we will only keep your personal data for as long as it is necessary in order to provide you with our services unless we are required by law to keep them for an extended time. Any personal data stored by us will be deleted within 5 years of its collection. We may, however, keep your personal data for a longer period, in order to exercise or defend a legal claim or in case we are obliged by a legal provision to do so. Additionally, we will only store the email addresses of our customers for up to 5 years in order to send them our newsletter and marketing emails, a function from which they may unsubscribe at any time.

    Third Parties and Sharing Your Information

    As with most websites offering services and/or products, we often have to resort to third-party vendors in order to be able to keep websiteup and running, to provide our website's services and in order to be able to perform all its functions already explained above. These third parties help us host our website, facilitate your payments, communicate with you, power our emails, help us provide you with better services, analyze the performance of our website etc.

    To that extent, sometimes it is necessary for us to share your data with them in order to get these services to work well. Please note that we will never sell your personal data to anyone.

    Cookies And Similar Technologies

    Like most websites, we use Cookies and other similar technologies such as web beacons and local storages.

    What are Cookies?

    Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used to enable website functionality, efficiency or reporting

    Cookies are widely used to enable website functionality, efficiency or reporting, and they are not able to execute code or access other information stored on the computer. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. These may be "session" cookies, meaning they delete themselves when you leave this website, or "persistent" cookies which do not delete themselves and help us recognize you when you return. They can be placed by the domain operating the website or by third parties.

    We use the following main types of cookies on this website:

    Site functionality cookies, which allow you to navigate our website and use features.

    Customer preference cookies, which will remember your preferences and details, so that your experience is more personal and streamlined.

    Website analytics cookies, which allow us to analyze how our customers use our site, in order to improve it.

    This information is collected to enhance the site performance and end user experience. You can set your browser to reject cookies or to notify you when you are sent a cookie.

    We will not associate identifiers from cookies or similar technologies with sensitive categories of data about you, such as race, religion, sexual orientation or health.

    By using our site, you agree to place the aforementioned cookies on your device and accessing them when you visit the site in the future. Nonetheless, you have the right to accept, delete, block or reject cookies by modifying your browser settings accordingly. You can find out how by visiting websites such as allaboutcookies.org.